*This is the fifth in a series of blog posts about Mint Roofing’s Core Values.
At Mint Roofing, we’ve learned something over 75 years in the commercial roofing business: nobody succeeds alone. The best roofs, the ones that protect buildings for decades, are the result of people working together. That’s why Collaboration is one of our six Core Values. It directly leads to better solutions and smoother projects by shaping how we work with clients, how our teams communicate internally, and how we partner with manufacturers and industry peers.
Collaboration isn’t just a word on a poster for us. It’s how we work every day. You can see all our Core Values and learn more about what motivates us on our Company Culture page.
What Collaboration Means at Mint Roofing
For us, collaboration means working together to get better results, plain and simple. It’s about participating, listening, and bringing together different skills so every project benefits from many viewpoints. This leads to smarter decisions and better outcomes for our clients.
On a roof replacement, that might look like our project manager coordinating with the building owner, our service team, and the manufacturer’s tech rep to ensure we’re using the right system for that specific building. On a service call, it could be a technician looping in our office staff so the client gets an accurate update the same day. No silos. No surprises.
At Mint, collaboration also means checking egos at the door. When someone has a better idea, whether it’s a 30-year veteran or a first-year apprentice, we listen. The best solutions often come from unexpected places, and a culture of collaboration makes room for those ideas to surface.
Collaboration with Our Clients
The best client relationships are built on partnership, not just transactions. We don’t just show up, fix a leak, and leave. We take time to understand your building, your budget, and your priorities so we can offer solutions that truly fit.
This means having real conversations, asking questions, explaining options, and working through choices together. We’ve partnered with banks, schools, healthcare facilities, manufacturers, and property managers across the Twin Cities, and many of these relationships have lasted for decades. That kind of longevity comes from collaboration.
When clients feel involved in the process, not just handed an invoice at the end, trust grows. This trust leads to clearer communication, proactive problem-solving, and roofs that better serve both the building and the people inside.
Collaboration Inside the Mint Team
Behind every successful roofing project is a team that communicates well. At Mint Roofing, collaboration starts internally; between estimators and project managers, between field crews and the service department, between leadership and the people doing the work on the roof.
We hold regular meetings to share information, discuss challenges, and coordinate resources, not just to fill up calendars. If our service techs notice recurring issues with a certain roof type, they share that with our sales team and project managers. If a foreman finds a better way to stage materials, we talk about using it across the company.
This kind of cross-team communication keeps everyone on the same page and helps us catch small issues before they turn into big problems. As a result, our work stays consistent and reliable, whether you’re working with a project manager on a major reroof or calling our service line for a quick repair.
Collaboration with Our Supplier Partners
We can’t deliver quality roofing solutions without quality materials, and we rely on strong partnerships to get those materials. Mint Roofing has built long-term relationships with manufacturers like GAF, Johns Manville, Carlisle, and Elevate (formerly Firestone), among others.
These are more than just vendor-customer relationships. They are real collaborations. We work closely with manufacturer reps to stay current on new products and best installation practices. When technical challenges come up, we bring in their expertise to find the best solution. And when warranties matter, our partners trust us to install systems correctly.
Our supplier partnerships also benefit clients directly by offering better product options, stronger warranties, and access to the latest roofing technology.
Collaboration in the Roofing Community
Mint Roofing is proud to be an active member of industry groups like the National Roofing Contractors Association (NRCA) and the Midwest Roofing Contractors Association (MRCA). These organizations let us work with peers across the country, share knowledge, discuss safety practices, and stay ahead of industry trends.
Being part of the larger roofing community helps us improve. We learn from others’ successes and mistakes, help raise industry standards, and use what we learn to deliver safer, more effective solutions for our clients.
Why Collaboration Matters to You
If you’re a building owner or facility manager, you might wonder why it matters if your roofing contractor values collaboration.
It matters because it directly affects the outcome.
A collaborative contractor communicates clearly, involves you in decision-making, coordinates internally, and leverages manufacturer relationships to deliver the best products and warranties.
At Mint Roofing, collaboration means you’re never just a number. You’re a partner. And we treat your building like it matters—because it does.
To learn more about Collaboration and our other Core Values, visit our Company Culture page.
FAQs
Q: How does Mint Roofing collaborate with clients during a roofing project?
A: We keep clients informed at every stage, from the initial assessment through project completion. This includes clear updates about timelines, materials, costs, and any changes along the way. We want you to feel like a partner, not just a bystander.
Q: How do Mint Roofing’s internal teams work together?
A: Our estimators, project managers, field crews, and service technicians share information regularly so nothing gets missed between departments. We use scheduled meetings, shared documents, and direct communication to stay aligned and responsive.
Q: What role do manufacturer partnerships play in collaboration?
A: Our relationships with manufacturers like GAF and Johns Manville give us access to product expertise, technical support, and the latest roofing innovations. When challenges come up, we can bring in manufacturer reps to work on solutions, which benefits both the project and the client.
Q: Does Mint Roofing collaborate with other roofing contractors?
A: Yes. Through our involvement in organizations such as NRCA and MRCA, we connect with roofing professionals across the region and the country. These relationships help us stay current on best practices, safety standards, and emerging technologies.
Q: How does collaboration improve the quality of my roof?
A: When everyone involved in a project, from client to contractor to manufacturer, works together, the result is a roof that’s planned carefully, installed precisely, and supported throughout its lifespan. Collaboration builds trust, reduces miscommunication, and leads to longer-lasting, higher-quality roofing solutions.
